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            Massachusetts

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            Oracle Telesales/Internet Sales Manager in Burlington Massachusetts United States

            The primary focus of an Oracle Inside Sales Team Manager is to plan, manage and develop a team of Inside Sales Representatives. Manages a team of telesales representatives for a territory/region. Participates as a team member in strategic and tactical planning for the division. Develops working relationships with license, consulting, education, and/or support field managers to develop joint account plans. Develops and executes strategic regional plans utilizing resources from various marketing and sales functions to maximize revenue with frequent guidance from the area manager or director. Responsible for coaching, performance management, and career development of staff. Participates in the recruiting process and provides hiring recommendations to senior management. Handles escalations and participates directly in complex sales situations to negotiate and/or resolve disputes and ensure customer satisfaction. Conducts regional sales forecasts, territory planning, demand generation, deal strategy development and trend analysis.

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