Description Maintain technology—and the highest level of patient confidence.
Ensure the best possible outcomes with the best possible solutions. Help
others to feel better in every way. Connect with your goals and change lives
with Fresenius Medical Care North America. Use your professional skills and
personal touch to create strong, lasting connections with our uniquely
committed team. As the global leader in dialysis healthcare, we listen and
respond to the needs of our patients and their families. While building the
relationships essential to a positive healthcare experience, we establish
careers that bring unique rewards. Why Join the Fresenius Team? Passion.
Dedication. Knowledge. Motivation. Experience. These are the impressive
qualities you’ll find in the Fresenius Leadership Team. Our strength in the
North American market and extensive global network provide our employees with
the best of both worlds—the friendliness of a local organization and the
stability of a worldwide organization—for diverse experiences and challenging
career opportunities. When you join the Fresenius Medical Care team, you’ll be
welcomed into a company that is built on the philosophy that our employees are
our most important asset. Our career advantages include the following:
Fresenius Medical Care is the nation’s largest provider of renal care, meeting
the needs of more than 135,000 patients at 1,800 clinics throughout the
country. Our well-established, trusted organization fosters a spirit of
camaraderie, emphasizing friendly collaboration, professional support, and
career development. Superior training, UltraCare ® quality control, and
certification procedures ensure your potential to succeed and advance as a
professional. Competitive compensation and exceptional benefits. Outstanding
tuition reimbursement program. Recognized among Fortune’s World’s Most
Admired Companies” in 2011. National Safety Award from CNA insurance companies
for 11 consecutive years. Opportunities to give back by participating in
philanthropy and community outreach programs. Biomedical Technician I Here is
an outstanding opportunity to play an important role with a major healthcare
organization. As a part of our Centralized Technical Program team, the
professional we select will manage the operational condition, maintenance, and
repair of water systems, medical equipment, and mechanical/electrical systems.
In addition, this individual will document repairs, perform safety checks and
preventive measures, and conduct patient tours to explain the role our
technology plays in their treatment. PURPOSE AND SCOPE: Supports FMCNA’s
mission, vision, core values and customer service philosophy. Adheres to the
FMCNA Compliance Program, including following all regulatory and FMS policy
requirements. Under supervision is responsible for the operational condition,
maintenance, and repair of all water systems, medical equipment, and
mechanical/electrical systems in assigned facilities in the Centralized
Technical Program so as to ensure the safety of the patients as well as the
staff operating the equipment. Performs all repair and maintenance activities
according to company and department standard operating procedures and in
compliance with local, state and federal regulatory requirements. Responsible
for cost containment with regard to equipment maintenance and repair. DUTIES /
ACTIVITIES : CUSTOMER SERVICE: Responsible for driving the FMS culture through
values and customer service standards. Accountable for outstanding customer
service to all external and internal customers. Develops and maintains
effective relationships through effective and timely communication. Takes
initiative and action to respond, resolve and follow up regarding customer
service issues with all customers in a timely manner. PRINCIPAL
RESPONSIBILITIES AND DUTIES Ensure availability for patients’ questions and
concerns, for example to explain the principles behind the technology used.
Provide instructive tours of the water treatment equipment for patients and
explain the basics of the machines Maintain and repair all water treatment
equipment, dialysis equipment, medical equipment, testing equipment, and
mechanical/electrical systems as recommended by the manufacturer and by
procedures established by FMCNA Clinical/Technical services as documented in
the Technical Policies and Standards manual. Document all equipment and system
maintenance and repairs. Ensure safety checks and routine tasks are conducted
and documented in a timely fashion according to the established policies and
procedures. Perform all facility preventative maintenance on machines,
equipment, and systems according to standard procedures. Responsible for
equipment cleaning and disinfecting according to specified standards after
repair and maintenance has been performed. Ensure all testing equipment is
properly maintained and calibrated. Evaluate the current equipment inventory.
Actively support the CQI process. Adopt quality accountability. Participate in
quality training and education for all technical staff. Participate in the
completion and documentation of ongoing technical CQI activities as
appropriate. Update and provide management with feedback regarding any
improvement strategies that may be implemented. Assist with updating chemical
inventory list Cooperate with facility staff to ensure all regulatory and OSHA
requirements are met. Collect water samples for AAMI analysis according to
company, state, and federal regulations and document as appropriate. Notify
the appropriate personnel if results are outside the required/standard
parameters. Assist in the review and updating of the alternative water supply
plan. Coordinate with the appropriate vendors to ensure all dialysate and
electrical leakage meters are calibrated as required. Assist in ensuring that
all inspections by outside vendors are performed as needed. Ensure water and
dialysate samples are processed according to specified procedures. Ensure all
areas are safe - that environmental integrity and aesthetics are maintained.
Transport equipment and supplies as needed. Other duties as assigned. PHYSICAL
DEMANDS AND WORKING CONDITIONS: The physical demands and work environment
characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions. The position involves moderately active work
including walking and standing for considerable lengths of time. Bending down
to floor level is required for some of the housekeeping duties. The position
requires a considerable amount of physical work. There is a two-person assist
program and equipment available for moving the heavier loads/equipment. The
employee must regularly move boxes, drums, and equipment of up to 500 lbs. in
weight. The use of dollies or other equipment is mandatory while moving items
that weigh approximately 500 lbs. The employee must frequently mix and lift
chemical and water solutions of up to 30 lbs. up as high as 5 feet. The work
environment is characteristic of a health care facility with air temperature
control and moderate noise levels. There may be some potential exposure to
chemicals and infectious materials. EDUCATION: High school/Vocational diploma
or G.E.D. Technician training or AA Degree in electronics or Biomedical, or
equivalent preferred. National Technical Certification achievement required
within 18 months of hire/assumption of position. EXPERIENCE AND REQUIRED
SKILLS: At least six months experience working in a technical
(industry/medical) setting. Continued employment contingent upon successful
completion of the FMCNA Training Program for Technical Staff and the Technical
Validation Program. Demonstrated leadership and training abilities. Attend all
technical training programs required by state/federal regulations and FMCNA
policy. Newly hired or promoted incumbents are responsible for the
requirements of the respiratory fit policy if applicable. Valid Driver's
License and ability to cover at other facilities and transport equipment and
supplies as needed. Employees have to meet the necessary requirements of
Ishihara's Color Blindness test as a condition of employment. Ability to work
a flexible schedule.